Return & Refund Policy

Buyer sends us the exact name/names of products he is interested in buying (purchase order) with his full address and contact details with delivery address as well, we will then prepare a Proforma Invoice and send to the buyer to make the first deposit of 40% TT before we proceed with shipment to his destination address for trail order and we can also sign a contract for one year duration depending on the buyer’s request.

We accept a possible return of shipment or complain to us within 2 weeks maximum after arrival of goods to the destination port. In case the buyer is interested in getting a new shipment for replacement, we will immediate make that possible on our cost , but in a case where the buyer wants complete refund, we will launch the request in our system and money transferred back via the account which he sent us the payment.